Considering the upcoming trip to Auckland (NZ), New Zealand, I am looking for accommodation. With so many choices, including bed and breakfasts, motels, hotels, serviced apartments and hotels (to name a few), I finally decided to stay in a hotel in Auckland. Now, my question comes from: What kind of accommodation do I want to live in? To: Which provider do I choose?
It’s fair to say that if I booked a trip through a travel agency, they might be able to recommend a suitable provider for me, but in today’s era of online travel booking, I don’t need to talk to the travel community. Therefore, in order to be consistent with online flight bookings, I decided to book my accommodation online as well. First, even though I decided to find out what other people think of Auckland hotels, see if anyone has some good suggestions for me.
I have heard all the discussions about user reviews becoming more and more popular in today’s online environment, and now I understand why. It’s a lot like talking to your family or friends and asking if they can recommend a place, but in this case, you can get a broader opinion. Another advantage is that the providers no longer filter the feedback posted on the website, so you only read the positive reviews, and their reviews of the hotel are more transparent and honest.
There are many online travel review sites available, but I must say that it’s important to find a site that allows people to sign and post reviews not just ordinary sites, because these sites will accept unverified reports, or even overly positive reports, sometimes Even fraudulent reviews by the accommodation provider itself. Therefore, my first step was to find a trusted Auckland hotel review website.
This is in the form of an online booking website. Reviews on these types of sites can only be posted by people who actually booked and stayed at the Auckland hotel. This allows me to read honest reviews from actual guests. Not only that, but it is easier to read reviews that I can finally book on the same website than I have to read one website and then actually find another website for the Auckland hotel of my choice.
Most of the reviews I have encountered have a scoring system ranging from 1 to 5 stars, including:
1 = poor
2 = below average
3 = value for money
4 = great value for money
5 = Excellent experience
This scoring method means that I can easily get a general concept of value without having to read every review in the past twelve months. From there, further investigation of the hotel is required, which involves reading every comment that caught my attention. At this point, it is very important to remember that one or two bad reviews do not necessarily reflect the poor service of the hotel. People did have bad days, but unfortunately, the hotel got through it. However, if it is mentioned in many reviews that the faucet is dripping, the shower is poor, the room is noisy or the service quality is poor, I think that most of the guests are right.
Finally, a trend that appears in most dissatisfied reviews is that sometimes people’s expectations of the hotel exceed the expectations of the hotel. Complaints such as “the restaurant closes at 11pm”, “no room service” or “I have to bring my own luggage” have all been investigated during the investigation that the Auckland Hotel did not initially provide these services. Some people still think that the hotel has a 24-hour front desk service and a bar, swimming pool, gymnasium and spa. Today’s demand has eliminated unnecessary products and services in order to provide consumers with better prices.
Therefore, after reading countless reviews, I now feel that I know me better than when I was at home. I managed to find an Auckland hotel that can meet my needs, not only in terms of service, but also in terms of location, price and facilities. Ultimately, these comments are an integral part of my decision and need to be reviewed with my own personal standards in order to make my final decision.